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My Treehouse -
Helping NDIS Participants

About Us

Reach new heights with My TreeHouse – your go-to registered NDIS provider for In-Home and Community Access Supports, NDIS Housing, Respite and Support Coordination!

Providing services to people with a disability in Newcastle, Central Coast, Hunter Valley, Lake Macquarie, Maitland and the Upper Hunter

You should have people who really care about you. We’re here to listen to what you need and make it feel just right.

Our team is friendly and wants to make sure you feel safe and supported. You’ll know someone’s there who really cares about supporting you.

It’s not just about doing things for you. It’s about being there, building trust, and providing just the right amount of support.

We listen, take your ideas, and make sure you’re in control every step of the way.

The My TreeHouse team posing together in front of a wooden wall, with two seated and four standing.
About

My Treehouse

We're All About People

Founded in 2022 by Ivan Coffey, My TreeHouse emerged from a singular vision; to enhance support services for people with disabilities through a bottom-up instead of a top-down approach.

Ivan slowly formulated the MTH business model over a 9-year period. During which, he worked as a high intensity support worker, Local Area Coordinator (LAC) and NDIS Support Coordinator. His strategy is aimed to increase both Participant and staff satisfaction by offering more choice, control, and opportunities. This approach is structured to allow MTH to grow with the feedback that we receive from the unique and experienced perspectives from both staff and Participants.

Helping With The Big Things & The Small Things

As Managing Director of My TreeHouse, Ivan’s leadership style mixes big-picture vision with careful attention to the small steps needed for lasting growth and impact. He values the journey just as much as the destination, ensuring that every decision and action aligns with the organisation’s mission and values.

At My TreeHouse, we began our journey by providing in-home and community access supports. Over time, we expanded our services to assist NDIS participants explore and secure housing options. We own several houses and collaborate closely with leading real estate agents to ensure smooth transitions for our participants, whether to temporary or permanent homes.

From Support Workers to Leaders

At My TreeHouse, every member of our team brings firsthand experience in support work. We’ve all started our careers as support workers, giving us deep insight into the challenges and rewards of direct care. This foundation shapes our leadership, coordination, and operations, ensuring that every decision we make is grounded in real-world understanding and genuine compassion.

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Meet The Team

Highly Experienced – Grounded in Support Work

All of our team members began as Support Workers, bringing hands-on experience and genuine insight to every role. This background shapes our approach and strengthens the support we provide.

Our Management Team

Ivan

Managing Director

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Alannah

General Manager

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Sarah

Rostering & Support Manager

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Montana

Service Manager

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Dillon

Property Manager

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Tahnee

Team Coordinator

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Denver

Team Coordinator

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Rhianna

Team Coordinator

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Leah

Key Worker

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Petra

Support Coordinator

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Kate M

Support Coordinator

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Christine

Support Coordinator

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Carly

Support Coordinator

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Kate C

Support Coordinator

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Local NDIS Support When You Need It

Helping People in Newcastle, Central Coast, Hunter Valley, Lake Macquarie, Maitland and the Upper Hunter.
A woman stands in front of a large bronze statue, giving a thumbs up, with a scenic lake and park in the background.
A young man is sitting outdoors on a stone ledge, looking at a peacock standing nearby, surrounded by greenery.
Two men are sitting on a concrete edge near a swimming area, one wrapped in a towel and the other in a swim shirt, with people playing in the water behind them.
A man stands on a grassy hill near a metal railing, arms outstretched, with a vast landscape of trees and a clear blue sky stretching into the distance.
A young man is folding laundry while another woman, smiling and holding a shirt, stands nearby.

Our values are the cornerstone of everything our team does

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Our Mission Statement is reflected in all aspects of the My TreeHouse service delivery. From assisting with personal care to operational decisions, our values are the cornerstone of everything our team does.

My TreeHouse NDIS Supports

Our Values

Our Vision

Is for all Australians to have equal opportunity to achieve their dreams and goals and to live their lives to the fullest while doing so.

Our Mission

Is to support people with a disability to maintain the same integrity, access, choice and rights as all Australians. We uphold our mission in our decision-making processes and service delivery.

Our Values

We value the simplicities, complexities and the diverse range of life experiences that make up our community.

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(And Download Our "How To Plan The Perfect Week With Your Support Worker" PDF)

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Let's embark on this adventure and make some tree-mendous memories!

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Ivan – Managing Director

As the Managing Director of My TreeHouse, Ivan sets the vision and long-term strategy for the company. Ivan collaborates closely with the team, the individuals we support, and their stakeholders to ensure My TreeHouse’s objectives align with our Mission Statement, the needs of NDIS participants, and the changing regulatory environment.

Ivan has worked in the Disability Support space for over 9 years. During which, he worked as a high intensity support worker, Local Area Coordinator (LAC) and NDIS Support Coordinator.   

Ivan enjoys his role as he is dedicated to creating a culture and environment where everyone feels respected, supported, and empowered to grow and thrive. 

Outside of work, Ivan enjoys taking his dog Romulus to the beach, growing house plants and vegetables as well as learning about ancient history.

Alannah - General Manager

Alannah is committed to supporting growth and development at My TreeHouse, bringing a wealth of knowledge and experience to her role as General Manager.  

Alannah assists to oversee day-to-day operations and is a go-to person for solving problems, and keeping everything on track behind the scenes. 

Alannah has been in the industry for 12 years, beginning her career as a Disability Support Worker before working as a Local Area Coordinator, Support Coordinator and Support Coordination Manager. 

Alannah holds a Diploma in Community Services and Certificate IV in Disability. She is currently studying a Diploma in Leadership and Management. 

Alannah loves working with various stakeholders and ensuring that services are being provided to a high standard. Alannah enjoys the challenges that arise and knowing that each day will present different tasks to complete.  

Outside of work, Alannah enjoys spending time with her husband, toddler and pets.

Sarah – Rostering & Support Manager

Sarah is our wonderful Rostering & Support Manager. She ensures that our supports run smoothly and rosters are seamless. Sarah supports our team of Support Workers to have all of the information needed when heading out on a support. In addition, Sarah also oversees the Community Access platform.

Sarah began her career in the hospitality industry, gaining her initial experience in rostering and management. Sarah transitioned into a caring role for her Aunt who lives with mental health and was inspired to begin a role as Disability Support Worker. Sarah joined the MTH team in 2022, blending her passion for support with her knack for problem-solving. Sarah is one of our first employees at My TreeHouse!
Sarah holds a Bachelor of Communication (majoring in Public Relations) and is looking forward to continued career development and tackling new challenges head on.

Outside of work, Sarah enjoys reading, playing pool and hanging out with her biggest love – her dog, Paco.

Montana - Service Manager

Montana is our dedicated Service Manager at My TreeHouse. Montana supports and oversees our House Coordinator platform ensuring high quality support within our accommodation settings. Montana wears a lot of hats in this role and will often be the person behind the phone and assisting with enquiries.

Montana began her journey in the care industry at the age of 16, earning her Certificate 3 in Aged Care and Certificate 3 in Home and Community Care. She started working in an Aged Care Facility just before her 17th birthday and remained in the field until she was 21. After taking a two-year break to focus on her son, Montana transitioned to disability support at 23, a field she quickly grew to love.

Montana enjoys finding creative solutions to challenges and empowering both Participants and our team. She loves that her work has a direct, positive impact on people’s lives. Montana enjoys fostering a supportive culture where everyone is working toward a shared goal, and she hopes that she can continue to learn new strategies and continue to build great relationships with Participants and their families.

Outside of work, Montana enjoys going on adventures with her son.

Dillon – Property Manager

Dillon is the Property Manager at My TreeHouse. When he is not making dad jokes in the office, he can be found out in the community searching for the perfect property for our Participants. 

Dillon is committed to ensuring participants feel welcome in their ILO or SIL property and can reach out to management with an open dialogue.

Dillon holds a Diploma in Community Services and has been in the industry for 9 years, beginning his career as a Youth Support Worker before transitioning to be a Disability Support Worker. 

Dillon holds a Bachelor of Engineering (Computer) and uses this knowledge for hobbies as well as assisting with IT related matters at My TreeHouse. 


Outside of work, Dillon enjoys playing and listening to music, watching movies and hanging out with his Wife, daughter and 3 cats.

Tahnee - House Coordinator

Tahnee is one of our experienced House Coordinators at My TreeHouse, Tahnee loves her role and states that she would never want to do anything else!

Tahnee brings 7 years of experience to our team. She holds a Certificate III in Individual Support and has completed numerous short courses and certifications. She is committed to constant learning and loves tackling new challenges.

Tahnee enjoys being a Support Worker and supporting her Participants in every way possible. She loves that she also works as a House Coordinator so that she can not only help them with their everyday needs but continue to guide them with everyday life skills so they can become more independent.

Outside of work, Tahnee enjoys spending time with her 3 beautiful children and family.

Denver - House Coordinator

Denver is the newest House Coordinator to join the team at My TreeHouse. She brings valuable experience and a fresh perspective to our team.

Denver began her career as a Support Worker where she honed her skills and developed a passion for supporting individuals with disabilities. She joined My TreeHouse a year ago and quickly became an integral part of our community.
As a second year psychology student, Denver is able to identify strategies and develop ideas to provide support to her Staff and Participants.

Outside of work, Denver enjoys fitness and playing her guitar.

Rhianna – Community Access Coordinator

Rhianna is the Community Access Coordinator at My TreeHouse. As part of her role, Rhianna assists Participants within their homes and the community by coordinating day-to-day activities, routines and systems to help them live a fulfilled life.  

Rhianna also provides support to Participants and Support Workers when needed and provides them with the appropriate information required to ensure best practice and overall health and well-being for Participants and support staff.  

Rhianna is proud of working with non-verbal Participants and assisting them to engage in conversations and communicate their needs and wants by creating palm cards and communication boards. Rhianna enjoys helping Participants achieve their goals, whether they be big or small and advocating for people with disabilities to ensure others understand their needs.  

Rhianna loves knowing she’s making a meaningful difference in people’s lives by being able to support them overcome any challenges they may face and help them achieve their goals. She enjoys that each day is different and that she is always learning something new about the Participants and the best ways to support them. 

In her spare time, Rhianna enjoys going outdoors and enjoying the sunshine whether it’ll be the beach or just going on a nice walk or heading to the park to throw the frisbee with her friends, family, partner and doggo. 

Leah - Key Worker

Leah is a key worker at My Treehouse. She makes sure day to day plans and activities run smoothly for Participants that utilise our services. Leah oversees the participants needs and and organises appointments, cleaning, cooking, shopping and gardening.

 

Leah has a Certificate III in Individual Support, Disabilities and is currently studying a Certificate IV in Mental Health. Leah has previously worked as an LAC in rural NSW and as a volunteer with the Justiz community at the Free Spirit Aboriginal Art Gallery in Mayfield.

 

Leah likes meeting individuals from all walks of life. Disability work is close to her heart. The empathy and compassion/understanding it takes to walk in another’s footsteps comes quite naturally to Leah and she ensures that Participants receive a high level of support and experience life to the fullest.

Petra - Support Coordinator

With over 16 years of experience in NDIS coordination since its inception, Petra has dedicated her entire career to the human services sector. She holds a Bachelor of Arts with a major in Psychology and has completed training in both general and psychiatric nursing. Petra’s professional background includes extensive work in non-medical detox services and facilitating parenting groups. Outside of work, she enjoys a full and lively home life with her four beloved dogs.

Kate M - Support Coordinator

Kate has been working in the Disability/Community Services Industry for over 25 years, in a broad range of roles, being a part of its growth and transformation in that time.

In WA, where the disability funding model was a pre-cursor of the NDIS, Kate assisted in the transition from Block Funding to Individualized Funding. As Manager of a Disability Employment Service in regional NSW, Kate has supported her clients in engaging in employment prospects of their choice whilst establishing and operating a commercial cafe as a training facility.

Kate also supported her clients whilst engaging in Day Program activities to help them gain useful skills and build confidence in themselves.

With her WA experience, Kate played an instrumental role in the roll-out of the NDIS in NSW, in a NFP environment, ensuring her clients would have choice and control about how their supports can work for each and every individual.

Kate has recently moved into Support Coordination roles and continues to support her clients and ensure that the funding they receive is properly spent to help her clients achieve their goals and dreams.

Kate is well regarded within the industry for her integrity, knowledge, compassion and her determined advocacy for her clients.

Christine - Support Coordinator

With over 20 years of experience in the community services and disability sector, Christine has built a career that spanned many roles, including managing Employment Services work for the dole activities, shift rostering for community access supports and for the past 9 years as a Support Coordinator. Christine’s passion lies in empowering people to connect with vital supports in their community and fully optimising their NDIS plans.

Carly - Support Coordinator

With over 20 years of dedicated and extensive experience in the disability sector, Carly has built a career that spanned many roles, including support worker, supervisor for marginalised groups in employment and traineeships, SIL (Supported Independent Living) Specialist, Day Program Manager, and, for the past seven years, as a Support Coordinator.
Carly’s passion lies in empowering individuals to connect with their communities, access vital supports, and fully optimise their NDIS plans. As a strong advocate for the LGBTQIA+ community and those who embrace alternative lifestyles, Carly is committed to fostering inclusive environments where everyone feels valued.

Kate C - Support Coordinator

Kate holds certificates in Community Services and brings extensive experience from across the community services sector, including roles in Out of Home Care, Aged Care, and Disability Support.
Throughout her career, Kate has developed a deep understanding of the needs of people living with a disability and those engaged with the NDIS. Her ability to build strong, positive relationships with participants, families, guardians, and service providers is one of her many strengths.
Kate is passionate about empowering individuals to live fulfilling lives by ensuring they have the right supports in place. Her commitment to person-centred care and her proactive approach make her a valuable asset to the My TreeHouse team.